Privacy Policy
Last updated: February 2026
1. Introduction
Souplin Labs LLC ("we", "our", or "us"), the operator of AIArtGen, is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you use our AI art generation service, including our website and mobile applications (collectively, the "Service").
2. Information We Collect
2.1 Account Information
When you create an account, we collect information depending on the sign-in method you choose:
- Email Registration: Email address and encrypted password
- Google Sign-In: Name, email address, profile picture, and Google account ID
- Apple Sign-In (iOS): Name (if provided), email address (or Apple's private relay email), and Apple user ID
2.2 Usage Data
We automatically collect:
- Device information (device type, operating system, screen resolution)
- Browser type and version
- IP address
- Language preferences
- Traffic source information (referral URLs, UTM campaign parameters)
- Generation history and preferences
- App usage patterns and page views
2.3 Generated Content
We store the prompts you submit and the images/videos generated through our Service.
2.4 Face Data
When you use our face-related features (such as AI image generation with face), we collect and process facial images that you voluntarily upload.
- Collection: Face data is collected only when you choose to use face-related features and upload a photo containing a face.
- Purpose: We use face data solely to generate AI images based on your request. The face data is used to create personalized AI-generated content.
- Retention Period: Face data (uploaded face images) is retained for 7 days from the date of upload. After this period, the face data is automatically and permanently deleted from our servers. We retain face data for 7 days to allow you to generate multiple images using the same uploaded face without re-uploading, improving your user experience.
- No Third-Party Sharing: We do NOT share, sell, or transfer your face data to any third parties. All face data processing occurs on our own servers.
- No Biometric Data: We do not use face data to identify you or create biometric templates. Face data is used only for image generation purposes.
- Deletion: You can request immediate deletion of your face data at any time by contacting us at [email protected].
3. How We Use Your Information
We use your information to:
- Provide and maintain our Service
- Process your generations and transactions
- Improve our AI models and user experience
- Send important service updates
- Prevent fraud and abuse
- Comply with legal obligations
4. Data Storage and Security
Your data is stored on secure servers. We implement industry-standard security measures to protect your information, including encryption in transit and at rest. Generated content is stored temporarily and may be automatically deleted after a period of time.
5. Data Sharing
We do not sell your personal information. We may share data with:
- Service providers who assist in operating our Service
- Payment processors for handling transactions
- Analytics providers to improve our Service
- Law enforcement when required by law
6. Third-Party Services
Our Service integrates with third-party services including Google (for authentication), Apple (for Sign in with Apple on iOS), Stripe (for payments), Firebase (for analytics), and advertising networks (for rewarded ads in our mobile app). These services have their own privacy policies governing their use of your data.
7. Your Rights
You have the right to:
- Access your personal data
- Request correction of inaccurate data
- Delete your account and all associated data directly from your account settings
- Export your data
- Opt out of marketing communications
When you delete your account, all your personal data, generated content, and purchase history will be permanently removed from our servers. This action is irreversible.
8. Children's Privacy
Our Service is not intended for users under 13 years of age. We do not knowingly collect personal information from children under 13. If you believe we have collected such information, please contact us immediately.
9. Cookies and Tracking
We use cookies, session storage, and similar technologies to maintain your session, remember your preferences, and analyze usage patterns. We use Firebase Analytics to collect anonymized usage data including page views, device information, and traffic sources. Analytics data is collected once per session to minimize tracking. You can control cookie settings through your browser or device settings.
10. International Data Transfers
Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for such transfers.
11. Changes to This Policy
We may update this Privacy Policy periodically. We will notify you of significant changes by posting the new policy on this page and updating the "Last updated" date.
12. Contact Us
If you have questions about this Privacy Policy or wish to exercise your rights, please contact us at [email protected]
